Eligibility for Refunds

• Refunds are applicable only for products purchased directly from our official website.
• Items must be returned within 7 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Refunds are not available for products damaged due to customer misuse.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our support team immediately. We will arrange for a replacement or issue a full refund after verification.

Refund Process

• Contact our customer support at support@yourbrand.com with your order details.
• Once your return is approved, ship the product back to our warehouse.
• Refunds will be processed within 5–7 business days after receiving the returned item.
• Refunds will be credited to your original payment method.

Non-Refundable Items

Due to hygiene and safety reasons, certain products such as opened supplements, teas, or personal care items cannot be returned or refunded.